Perfect Trip Advisor totally understand that sometimes plans change, and we want to make sure you're aware of our cancellation and refund policy. Take a look at the details below:
1. Cancellation Policy: If you need to cancel your booking, please let us know as soon as possible. The cancellation policy can vary depending on the specific travel product or service you've booked, like flights, hotels, tours, or packages. We recommend reviewing the cancellation policy for each individual booking before making a reservation, so you're aware of any potential fees or restrictions. Please note that the cancellation policy may or may not be same as mentioned on the concerned airlines website depending upon the fare rules that have been booked.
2. Refund Eligibility: Whether or not you're eligible for a refund depends on the type of booking and the specific terms and conditions set by the travel provider. Some bookings may be non-refundable, while others may allow for partial or full refunds. It's crucial to review the refund policy for each booking before finalizing your reservation, so you have a clear understanding of the refund options available to you.
3. Refund Process: To request a refund, simply get in touch with our friendly customer support team and provide them with your booking details. They'll guide you through the refund process and assist you in accordance with the terms and conditions set by the travel provider. Please keep in mind that the time it takes to process refunds can vary depending on the provider and the payment method used.
4. Cancellation Fees: In some cases, there may be cancellation fees associated with canceling a booking. These fees are typically determined by the travel provider and may vary based on factors such as the timing of the cancellation and the type of booking. We recommend carefully reviewing the specific terms and conditions associated with your booking to understand any applicable cancellation fees.
5. Full refund: In some cases the travel provider or the airlines may entertain full refund due to failure of providing services on their part, however the agency or the website has the right to charge some amount as the service fees even in case there is full refund.
6. Service fees: The website has the rights to charge the service fees from the customers on the services provided by the airlines. The charges for any post sale services like date change, cancellation, seat allotment etc. may differ from airlines, but the customer is requested to bear such charges. In case customer has any issue with the same and getting lesser from airlines or service provider, they can request for the charges directly. However please note that the website won't responsible for any loss or changes made on the booking where the details has been compromised by the customer or traveller.
7. Force Majeure: In certain extraordinary circumstances beyond our control, such as natural disasters, political unrest, or unforeseen events, the travel provider may be unable to fulfill your booking. In such cases, the refund and cancellation policies may be subject to the travel provider's terms and conditions. We'll do our best to assist you during such situations and provide you with any available options.
8. Travel Insurance: We highly recommend considering the purchase of travel insurance to protect yourself against unexpected events that may lead to cancellations or disruptions in your travel plans. Travel insurance can often provide coverage for trip cancellations, medical emergencies, lost luggage, and more. It's a great way to have peace of mind while traveling. Insurance is always a third party service, so we recommend to get the insurance booked from any third party insurer. The travel agent or website won't be liable or responsible for claim and refunds related to insurance.
We hope this detailed cancellation and refund policy